Not Logged into the New Board Before?

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Not Logged into the New Board Before?

Postby Surrogacy UK on Fri Oct 31, 2008 5:09 pm

If you were a user on the old board, and this is your first time logging into the new one, then this post is for you.

Due to the way the old and new boards store encrypted passwords, they couldn't be migrated across. However, your account, and all your posts will be there, so there's no need to register for a new account.

What this does mean is that you will need to get the board to send you a new password. Here's how...

Firstly, click this link http://www.surrogacyuk.org/forum/ucp.php?mode=sendpassword

On that page you will be prompted for your username and email address. The email address is the one that was stored in your profile on the old board. If the email address you type doesn't match, you will get an error (If you can't remember the email address that you had, then send an email to forumadmin at surrogacyuk.org, explaining the problem, giving your username, and as many of the possible email addresses that you might have used as possible).

You should then receive an email containing two important things.

The first is a link that you need to click to confirm that you want to change your password.

Once you've clicked that link, you should be able to login using the password given. Note that the password is case sensitive, and may contain numbers and letters.

Ideally, you should change your password once you've logged in. Click on the User Control Panel, then click on Profile, then click on Edit Account Settings, and after entering your email address twice, click Submit.
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